I’m quoted several times in The Bookseller magazine this month following an interview I gave a couple of months ago about managing customer expectations when delivering goods online.
Here’s a choice quote:

Have a read here.
Home ยป Supply Chain issues for Booksellers
I’m quoted several times in The Bookseller magazine this month following an interview I gave a couple of months ago about managing customer expectations when delivering goods online.
Here’s a choice quote:
Have a read here.