Anyone who tries to report problems with web sites is going to get enough rude and incomprehending answers from “designers” that they’ll soon lose the motivation, and get into the habit of just shrugging their shoulders and going somewhere else.- Alan J. FlavellAnyone who slaps a “this page is best viewed with Browser X” label on a Web page appears to be yearning for the bad old days, before the Web, when you had very little chance of reading a document written on another computer, another word processor, or another network.- Tim Berners-Lee, Technology Review, July 1996No one is going to change their web browsing habits, nor their web browsing software, just to view your particular web site.- Karl J. von LaudermannThe concept of the web is of universal readership. If you publish a document on the web, it is important that anyone who has access to it can read it and link to it.- Tim Berners-Lee

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Emma Kane is an Ecommerce Consultant with over 20 years internet experience.

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